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How to Count Eyeballs

How to Count Eyeballs
Newsweek

Each of the major measuring firms is eager to point out its rivals' flaws. Omniture's measures are based on technology that counts computers, not people—an approach that can lead to double-counting of UVs (for example, when the same user contacts a Web site from work and then from home). On the other hand, since panel data by definition are extrapolations, the counts produced by Net-Ratings and comScore can be substantially off, Web-site publishers say. "Where you get into craziness is taking 10 different numbers and trying to figure out which is correct," says Peter Daboll, Yahoo's chief insight officer. "What we're looking for is consistency within each vendor." Industry groups like the Interactive Advertising Bureau and the Media Research Council have been aggressively trying to establish measurement guidelines. As in counting couch potatoes, totaling up UVs will require wanna-be Nielsens in cyberspace to keep an eye peeled for the details.
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